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Customer Experience “Through the Looking Glass” – It’s the Last Mile that...

Caught a matinee today – awful really. Made far worse by the 3D glasses we had to wear. This is probably the nth 3D movie I watched – and not a single time has my experience with the glasses been...

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The Power of 7 (or 77) ! IBM Big Data, Wimbledon, and B2B marketing

What a Wimbledon this was! From slides (all around the court) to falls (of top seeds), to a dream win for a relative unknown Frenchwoman followed by the win Britain was waiting for – it took 77 years...

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